Most items in this shop are made to order and fulfilled by a third-party production partner (Printful). Because of that, we can’t accept returns or exchanges for change of mind (including ordering the wrong size, color, or address).
That said, if something arrives damaged, misprinted, or defective, I’ll make it right.
If your item arrives with one of the following issues, you’re covered:
Please contact me within 30 days of delivery so I can file a claim with the fulfillment partner and get a replacement or refund started.
To help quickly, please include:
Contact: [your support email]
Because each product is made specifically for your order, these cases typically aren’t eligible for returns/refunds:
If you’re unsure about sizing (especially for apparel), please check the size guide on the product page before ordering.
Packages sometimes come back due to an undeliverable address, being unclaimed at customs, or being refused. If that happens:
Because fulfillment location varies, returns go back to the facility that produced your order. Please contact me before sending anything back so I can confirm the correct return address and the right next step.
Returns sent without contacting me first may not be processed correctly.
These addresses are for product returns only. They are not my business address
and should not be used for letters, legal notices, or other correspondence.
Any non-return correspondence sent there may be returned to sender.
If a refund is approved, it will be issued back to your original payment method. Banks and card issuers
can take a few business days to post the refund after it’s processed.
Email me at contact@rickshagoury.com and I’ll take it from there.
